What Does a Social Media Manager Do?


Social media management is a critical component that can enhance your digital presence. Mastering its fundamentals is essential to ensure that all your content aligns with your target demographics and business goals.

This guide will help you understand what social media management is and why it is crucial for running a business, especially in today’s marketing environment.

What Does a Social Media Manager Do? infographic

What is Social Media Management?

Social media management involves a continuous process focused on growing and nurturing your audience across various social media platforms. This encompasses developing and working on different tasks, which include but are not limited to:

  • Social media content strategy
  • Online reputation management
  • Community management and programming
  • Paid social media strategy and execution
  • Team member management and development

The benefits of social media management extend well beyond raising brand awareness. Social media management also aids in keeping up with the ever-evolving internet trends. 

It is crucial to build personal connections with your target audiences on a much larger scale. By leveraging the power of social media management, you can develop relationships with your consumers through social networking sites. This collective effort enables you to foster trust, rapport, and loyalty among customers. 

Core Responsibilities of a Social Media Manager

Using social media for personal purposes is relatively straightforward. However, using it for business purposes can be more complicated. This is where the expertise of a social media manager becomes valuable. 

You can outsource a social media management team to help you fulfill tasks such as:

Social Media Profile Management

Your social media profile is one of the most important aspects you should focus on if you want your business to gain attention. Optimizing it can enhance brand visibility, credibility, and audience engagement. 

A social media manager can optimize profiles by crafting compelling bios, selecting eye-catching visuals, and ensuring consistency across platforms. They strategize content creation and engage with followers to enhance brand presence. 

Social Media Posting

When you hire a social media manager, you will have access to teams of experts who can help you handle content creation, scheduling, and posting. All these can help your business maintain a consistent online presence. 

Social media managers are also knowledgeable in using tools to help you craft engaging, relevant, and timeless posts tailored to your audience. These tools include:

  • Content Calendar is a scheduling tool used by social media managers to plan and organize content posting dates, times, and types across various platforms in advance.
  • Social Media Scheduling Tools are software platforms that enable social media managers to plan, create, schedule, and post content on various social media sites at optimal times for maximum audience engagement.

Social Media Ads

A social media manager can assist you with launching social media ads by strategizing campaigns, targeting the right audience, and developing compelling ad content. Their expertise also allows them to monitor ad performance and optimize it accordingly to achieve favorable results. 

These professionals’ core duties also involve maximizing the effectiveness of ad spending and return on investment (ROI) across various social media platforms.

Social Media Monitoring

Social media monitoring is another core responsibility of a social media manager. This involves tracking brand mentions, audience sentiments, and social media trends in real-time. Social media monitoring can help your company to: 

  • respond promptly to customer inquiries;
  • address complaints;
  • maintain a positive brand image;
  • capitalize on opportunities;
  • and adapt strategies according to feedback and insights. 

Social Media Analytics

Analyzing social media metrics, including engagement, reach, impressions, and conversions, is an integral part of a social media manager’s duties. Suppose, switching from static to video posts resulted in a 15% increase in engagement from the 25 to 34 age group. This indicates a successful reach to a younger audience. This insight can guide the brand’s content strategy for the succeeding months.

Professionals can help you determine areas for improvement and make data-driven decisions through analytics. Monitoring crucial data enables them to help you understand audience behavior, measure ROI, and show the impact of social media marketing campaigns on overall business objectives.

Social Media Management Platforms 

Below are some of the social media platforms and tools that social media managers utilize.

  • G Suite, now Google Workspace, is a collection of various cloud-based productivity and collaboration tools designed to streamline social media for content planning, asset storage, scheduling posts, and team collaboration.
  • Metricool is a social media platform that allows you to schedule posts, analyze performance metrics, and manage multiple accounts. It can also be utilized to track competitor activity and generate detailed reports for more optimized social media strategies.
  • Meta can aid in social media management through its various features, such as creating immersive virtual experiences and integrating augmented reality. This platform can also be used to foster community connections, enable seamless digital transactions, and provide advanced AI-driven personalization for content and interactions.
  • SocialPilot can be utilized to schedule posts, manage multiple accounts, analyze performance, engage with followers, and collaborate with team members. All these aim to enhance overall social media strategy and efficiency.
  • Fanpage Karma enhances social media strategy by providing analytics, performance tracking, competitor benchmarking, content scheduling, audience insights, and detailed reporting for optimized engagement and growth.

Types of Social Media Content 

Thriving in the social media realm requires constant effort, time, dedication, and a solid strategy like search engine optimization Philippines. But aside from these factors, you must also familiarize yourself with the types of content that can drive your business to success. 

Below are some of the most engaging types of content a social media manager can assist you with:

  • Short-form videos, which range from 10 seconds to 10 minutes, are the internet’s solution to shortening attention spans. Their bite-sized nature makes them more appealing to the public.
  • Images can be absorbed and appreciated more quickly than other types of content. Their colors, composition, text (or absence of it), and other details can give social media users an instant impression of your brand.
  • Live videos aim to gather audience attention and reaction in real-time through various approaches, such as broadcast conversations, webinars, and Q&As.
  • GIFs/memes are a type of image content distinguished by their animated nature and reliance on current trends. Their relatability and comedic nature make them more popular with the younger generation.
  • Text-based posts remain popular despite the dominance of video and photo content. They provide a straightforward way to share information, updates, and thoughts, allowing for direct communication with the audience. 
  • User-generated content (UGC) is created by fans, consumers, or users and repurposed by brands for their feeds. This type of content is perfect for showcasing your products, as they provide valuable social proof and testimonials.
  • Long-form videos are ideal for providing educational and informative content. These videos allow you to give depth and substantial information to your audience, which is beneficial for building authority in certain subjects. 
  • Audio or voice-based content involves communicating with your audience using your voice rather than comments, emojis, or reactions. Podcasts are the prime example of this content. 
  • URL/links to other content can help you drive more followers to your website or other content by including links in your social media posts. This grants your audience easy access to relevant content, extending their engagement with your brand.

The Best Social Media Marketing Agency in the PH

If you are looking for a social media management agency in the Philippines that can help you solidify your social media presence, Digital Marketing Philippines is a name you can trust.

Founded with years of experience, we can bolster your business and help you achieve success in the competitive social media landscape. In addition, our team is equipped with experts capable of tailoring strategies to your specific needs, ensuring effective engagement with your target audience. 

Visit our website at www.digitalmarketingphilippines.com and allow us to be your partner in navigating the dynamic world of social media.









Jomer Gregorio

Jomer B. Gregorio is a well-rounded expert when it comes digital marketing. Jomer is also known as a semantic SEO evangelist and practitioner. Check out our Digital Marketing Services today and let us help you in achieving positive and profitable results for your business.